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Safeguarding & Pastoral Care Links for Parents & Carers
Keeping Children Safe in Education – government guidance
First Response Hub
The Children's Service First Response Hub provides the public and professionals with advice, information and support for children who are vulnerable and at risk.
01202 123334
childrensfirstresponse@bcpcouncil.gov.uk
Family Hubs
Family hubs are welcoming and friendly places where children, young people and their families can go when in need of advice, help and support.
They bring together a network of local services and partnerships so families can tell their story once and get the support they need, at each stage of their parenting journey.
Family hubs are for all families with children and young people from pregnancy up to 19 years and 25 with special education needs and disabilities SEND.
Our online family hub is here to support you whenever you need it, across a wide range of areas.
Domestic Abuse Services
Recognising domestic abuse - Womens Aid
PDAP (Poole Domestic Abuse Project) which provides safe and confidential support for anyone experiencing domestic abuse and anyone seeking advice for someone else.
01202 710777
NCDV (National Centre for Domestic Violence)
0800 9702070
Victim Support
Gives emotional and practical help to people who have been affected by crime in Dorset. They are an independent charity and can bed contacted for support regardless of whether you've contacted the police, and no matter how long ago the crime took place. They will help you for as long as it takes to overcome the impact of crime.
Substance Abuse
EDAS Essential Drugs and Alcohol Services - Poole Charity (edasuk.org)
Childline
https://www.childline.org.uk/info-advice/bullying-abuse-safety/online-mobile-safety/report-remove/
ELSA
The ELSA website has resources which you can download to support your child at home with anxiety, emotions and social skills to name a few!
There is a small fee for some of the resources, but many of them are free.
Poole Food Bank
Poole Food Bank vouchers are issued to families in need by providing food parcels and signposting on to further support. All of the food is donated by local churches, schools and individuals - tinned and dried food is provided to ensure easy storage. Please see your Pastoral Care Worker if you require a Food Bank Voucher.
NSPCC
The NSPCC is the UK's leading children's charity where advice and support can be found for children and young people.
Talk PANTS & Join Pantosaurus - The Underwear Rule | NSPCC
Mosaic
Mosaic is a Dorset wide charity offering a pathway of support to bereaved children, young people and their families.
CAMHS
Child and Adolescent Mental Health Services (CAMHS) teams are groups of Professionals who help children, young parents, parents and carers where there are mental health difficulties. A referral from your GP or school is required to access support (subject to certain criteria).
One place where you could find helpful advice and information for young people, parents and teachers.
Family Information Directory
Relate
Relate helps adults to understand what's going on in their relationships and change things for the better.
Citizen’s Advice Bureau (CAB) Poole
To help people with the everyday issues that they face. All CAB advisors are fully trained to deal with a wide range of legal problems, benefits, debt, consumer and employment rights.
Autism Wessex
A charity providing support, information and activities for children and young people diagnosed as on the Autism Spectrum.
Steps 2 Wellbeing
The Steps 2 Wellbeing service provides psychological talking therapy for adults aged 18+ such as depression, low mood, anxiety, Obsessive Compulsive Disorder (OCD), Post Traumatic Stress Disorder (PTSD) and stress. The service offers Cognitive Behavioural Therapy, counselling and low intensity guided self-help.
If you are worried that someone has acted inappropriately towards your child or another child you may know or work with, you can report this. This may include things like sexualised chat, being asked to meet up, or being asked to do something that made the child feel uncomfortable. Any member of the public - whether a child, parent or professional - can report a concern about child sexual abuse or online exploitation to our CEOP safety centre.
https://www.ceop.police.uk/Safety-Centre/
The School Nursing Team can help parents with healthy eating, weight management, day/night time wetting, toileting, sleep, hearing, behaviour, emotional health, wellbeing and more via their text services. Please see below for more information:
‘ParentLine 5-19’ for children aged from 5 to 19
Monday to Friday 9am-4pm during term times, excluding bank holidays and school holidays. Text query to 07312 263131.
More information on ‘ParentLine 5-19’ can be found on the School Nursing Web page: www.dorsethealthcare.nhs.uk/school-nursing/parentline
‘ChatHealth 11-19’
Young people aged 11-19 can also seek advice for themselves from a School Nurse via the ‘ChatHealth 11-19’ text messaging service by texting their query to 07480635511. ‘ChatHealth 11-19’ runs from Monday to Friday from 08:30am until 4:30pm, excluding bank holidays and school holidays.
More information on ‘ChatHealth 11-19’ can be found on the School Nursing Web page: www.dorsethealthcare.nhs.uk/school-nursing/chathealth
Social Media
Find them on Facebook – Dorset HealthCare School Nursing Team www.facebook.com/profile.php?id=100089483889236
Find them on Instagram – dorsethealthcare_schoolnursing www.instagram.com/dorsethealthcare_schoolnursing/